Your details

How we use your details

Who we are

Happy's Clinic is an online teleconsultation practice run by Dr Anirudh Luthra, 31/17 HUDA Sector 17, Jagadhri, near Radha Krishna Mandir, District Yamunanagar, Haryana.

What we store

When you send the assessment form, we store:

  • Your name
  • Your age
  • Your gender
  • Your height
  • Your weight
  • The conditions you pick, and the words you type if you choose Other
  • How long you have had this
  • Whether you take medicines for it
  • Whether a doctor is treating you for this now
  • Whether you have test reports from the last 30 days
  • Whether you are pregnant or breastfeeding, when that question is shown
  • Anything you write about the problem
  • Your city
  • Your email
  • Your WhatsApp number
  • The consent tick, the time you ticked it, and the wording you agreed to

If you are under 18, a parent or guardian fills this in with you. We also store:

  • The parent or guardian's name
  • Their relationship to you (mother, father, or legal guardian)
  • The parent or guardian's WhatsApp number
  • Their confirmation that they are the parent or guardian and are filling this in for their child

Why

We use these details to review your enquiry and contact you about it.

We don't use your details for ads, and we don't sell them.

Who can see it

The people at Happy's Clinic who review your enquiry can see what you sent.

The answers are stored in Supabase. The database region is [database region].

The email provider is [email provider].

How long we keep it

If you don't join, we keep these details for 90 days.

Changing your mind

You can withdraw your consent, or ask us to delete what you sent, by emailing anirudhluthra871@gmail.com or sending a WhatsApp message to +91 7710979391.

Questions or complaints

The grievance contact is Dr Anirudh Luthra. Write to anirudhluthra871@gmail.com, or message +91 7710979391.

Not for emergencies

This form and our WhatsApp aren't for emergencies. In an emergency, call 112 if you're in India, or your local emergency number if you're abroad, or go to the nearest hospital.